Business worldwide have been severely impacted by the global COVID-19 pandemic, forcing them to rethink how employees can perform their everyday duties without coming into a physical office. The forced shift from onsite to remote work required organizations to act quickly and do
business through online meetings, digital collaboration tools and cloud applications, as well as put in place infrastructure and services to support workers at their home offices. New patterns of communication, collaboration and staff and team management had to be established almost overnight.